III.B. Central Level Operation

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1.01 Staff should adopt consistent Board and AdCom interpretations of policy except where that interpretation conflicts with law. They should inform the President whenever this is done.
1.02 Staff shall approve routine requests falling under the AdCode, with AdCom acting as more of an appeals body. AdCom will receive a report of all cases so decided. Staff will be under the direction of the AdCom Chair.


2.01 People who have left the coops owing money and without a deposit on file will be sent a letter informing them they have ten days to pay or their account will be sent to a collection agency. The BSC will deal with a collection agency that utilizes the TRW credit system.


3.01 The house run shall be three times per week, on Monday, Wednesday, and Friday.
3.02 All units are required to have names on the mailboxes or a house list available.
3.02.1 When a list is unavailable, it will be placed in the President’s or House Manager’s box.


4.01 Any house in violation of the Pets section of the Administrative Code must immediately remove any pets in question or be held financially responsible for any costs directly attributable to the presence of these pets in the house or on its premises.


5.01 All Southside residents doing Central Kitchen shifts of less than five hours a week shall receive one-half hour workshift credit for walking time.
5.02 All units will be responsible for their per capita share of Central Level Workshift hours or the houses shall pay such that other co-op workers can fill these shifts. These hours will be assessed annually such that a unit has to meet its obligation of Central Level hours.
5.03 Houses that are down hours due to scheduling at the beginning of the semester rather than irresponsibility (i.e. they were not assigned enough shifts) will not be fined for those hours. If a house drops a shift, it will be fined until it replaces the shift. Houses up hours will be paid for them only to the extent that those hours are not greater than 10% of the house’s workshift requirement. The Operations Manager shall be responsible for assigning enough shifts to each house so that they will be able to do at least 90% of their workshift obligation. Houses will still be fined for shifts they are assigned, but do not perform. The Operations Manager will be responsible for informing workshift managers about this policy. Money paid to up-hours houses will be considered an expense of the Workshift Fine Fund.
5.04 The temporary Central level workshift schedule shall be delivered to all room and board houses at workshift manager training. The Operations Manager shall include the following in writing with the delivery of the permanent CK workshift schedule: the formula used to determine the Central Level workshift hours requirement for all houses with a full explanation: an itemized list of houses, their occupancy, and house occupancy as a percentage of the total room and board house membership.
5.05 Members with Central Level positions and house level workshift positions will receive workshift compensation from their Central Level position, leaving compensation for the house position (if any) up to the member’s house.
5.06 Supervisors may bid for whom they wish, but may be denied an applicant if the applicant’s house has had its hours obligation filled. All jobs unfilled at the end of the bid because no house can go up hours will be assigned to houses that are still down hours, and each of these houses will be expected to fill its shifts from among its membership, and report names to C.O.
5.07 During Thanksgiving week, Central Office workshift people will get credit for any days CO is not operating. CO will be closed during Thanksgiving week (10/26/06 BOD)
5.08 In formulating the amount of Central Hours owed by each house, three (3) people will be subtracted from the number of people in each house. [This way, smaller houses will do proportionately less hours than larger ones].
5.09 When members with Central Level workshifts move out of their houses, they do so at the risk of losing their workshifts. The members’ old houses will have one week to decide whether or not they want to fill the shifts. Afterwards the member can choose to fill the shift. If neither the original house nor member wants the shift, CO can assign it to any house.
5.10 Apartment dwellers shall be compensated for Central Level Workshifts in four installments. The first three installments will be released the payday after rent is due and the fourth at the end of the semester when the job is completed. The first three shall be in the form of rent credits. The amount of compensation to be released will be approved by the supervisor based on hours completed.


6.01 One warning letter for non-student status shall be sent sixth week. If proof of student status has not been submitted by Wednesday of the eighth week, fifteen-day termination notices will immediately be sent to nonstudent members.


7.01 There shall be a BSC Exit survey that will go out to all members who request that their security deposits be returned. The surveys shall be conducted every semester. Surveys completed by residents leaving the coops in the Spring semester shall be compiled by the Management Intern. During the Spring and Fall, the Operations Manager shall oversee the processing of the surveys. The Operations Manager will compile and track the survey results from semester to semester. The Member Resources Supervisor shall summarize the results every semester and present the Summary to the Board of Directors as soon as it becomes available.


8.01 The official BSC website may display links from post-secondary schools, their affiliated alumni associations, the BSC Alumni Association, and cooperative organizations to which the BSC belongs, without confining this display to a “links” page. BSC houses may post links to their house sites, but these must display a disclaimer specifying that the BSC does not take responsibility for or necessarily support the content of links. House sites must be approved by the house. All other website links must be placed only on a links page containing the disclaimer. Cabinet, with Board approval, has the discretion to drop links at any time, and organizations have no inherent right to be linked.


9.01 Central Kitchen offers only fair trade, organic, or shade grown coffee.


Members and house-level managers will be able to give anonymous feedback about their interactions with specific staff members by filling out an online form on the BSC website.

a. House-level managers will be notified by email near the end of each semester that they can submit feedback online, in time for the feedback to be used in staff evaluations.
b. General members will be reminded by a sign or a stack of cards at the C.O. front desk stating the web address of the feedback form.

Data from the online form will be sent to the supervisor of the employee in question. (*) It will be at the discretion of the evaluating staff member to decide how to incorporate the feedback generated by the house-level managers and members into their final evaluation and employment recommendations of the employee in question. This feedback process applies to all staff members who receive employee evaluations (which is generally people who work 20+ hours/week). IACom is the body responsible for determining and updating the questions on the form. (*) It is suggested that a special email address be created for each employee, "employeename-feedback@bsc.coop", which will collect the data from the online form. This email address will be checked occasionally by that employee's supervisor, who will be the only person with the password to that account. This system may be adjusted; the intent is to make the feedback visible only to the supervisor and nobody else.


11.11 Information on the membership may only be disseminated on the basis of existing state and federal laws


12.01 The BSC shall provide the following services to units that have enrolled in the Health Worker Program.
a. Training in the following areas: infectious disease, hygiene, first-aid, emergency preparedness, mental health, alcohol and drugs, sexual health, peer advising, and other relevant health topics that arise in the BSC throughout the year.
b. First-aid and safer sex supplies provided at no cost to the unit.
c. Funding and/or support for in-house and BSC-wide workshops.
d. Supplies for workshops available for loan.
e. On-call support from the Health Education Coordinator.
f. Support in accessing health promotion resources from University Health Services and the community.
12.02 A unit shall be enrolled in the BSC Health Worker Program upon submission to the HEC of a copy of the unit’s constitution and a statement signed by the House President and Workshift Manager affirming that the unit has adopted at least one Health Worker workshift position that meets the following requirements:
a. Health Workers must be elected by unit no later than the end of the semester preceeding the term of service.
b. Health Workers must be allocated at least 2 hours of workshift.
c. Health Workers must attend a training at the beginning of the semester and biweekly meetings thereafter, and the house shall be fined at the workshift rate for missed meetings/trainings.
d. Health Workers must participate in at least one BSC-wide health workshop per semester.
e. Health Workers must be CPR/first-aid certified no later than week 8 of the semester unless a later date is approved by the HEC.
f. Health Workers must actively foster relationships with House Managers, members and the Member Resources department and support the HEC in identifying and mobilizing resources to address BSC member needs.
g. Health Workers must provide confidential, culturally sensitive peer advising, resource referral, and basic first-aid to BSC members.
h. Health Workers must organize monthly outreach events at the unit that facilitate a greater understanding of community health needs and promotion of health resources.