Rochdale/Fenwick Maintenance Technician

JOB DESCRIPTION OVERVIEW

The Rochdale/Fenwick Maintenance Technician is a Full-Time 40 hour per week position. This position performs basic maintenance, repair and improvement work at the Rochdale & Fenwick apartment complexes near UC Berkeley and assists in training apartment student crew members in repair and maintenance techniques. The Rochdale/Fenwick Maintenance Technician must possess the ability and desire to provide excellent customer service and work effectively in a cooperative, student-run organization.

MAINTENANCE RESPONSIBILITIES

1. Provide prompt and effective response to the maintenance needs of the Rochdale & Fenwick apartment complexes.
2. Perform basic repairs and improvements related to plumbing, heating and mechanical, appliance repair, locksmithing, fire safety, pest-control exclusionary work, carpentry, drywall, and painting.
3. Develop basic written plans/drawings of work to be performed.
4. Daily use of a maintenance request database, including viewing assigned jobs, updating work performed on assigned jobs, and communicating with students, the Apartment Manager, and the Maintenance Director regarding the status of a job.
5. Assist with Preventative Maintenance Inspections and Room Condition Reports and associated follow-up repairs, as needed.
6. Regularly monitor the condition and report the needs of the Rochdale & Fenwick apartment complexes to the Apartment Manager and the Maintenance Director in order to ensure that maintenance issues are addressed.
7. With oversight from the Apartment Manager and Maintenance Director, Call in, coordinate, and act as the primary liaison for outside vendors brought in to perform regular repairs and services.
8. Assist with dump runs and with haul away vendors to support the apartments need to remove large items including furniture, equipment, trash and lawn debris.
9. Abide by tenants’ rights, including posting notice before entering a unit.
10. Other duties as assigned, primarily by the Rochdale & Fenwick Apartment Manager or the Maintenance Director.

RELATIONSHIP/TRAINING RESPONSIBILITIES

1. In conjunction with the Central Maintenance Crew and Rochdale & Fenwick Apartment Manager, support and mentor the student apartment maintenance crew.
2. Plan and coordinate workshops for apartment residents on basic home improvement tasks such as patching, painting, making window screens, etc.
3. Attend regular Central Maintenance Crew meetings and monthly BSC Staff meetings.
4. Participate in ongoing personal training and development opportunities.
5. Strive to maintain good relations with members in the apartments.
6. Provide updates to both the Rochdale & Fenwick councils and/or unit leadership as needed or requested by the community.

SKILLS/KNOWLEDGE REQUIRED FOR JOB PERFORMANCE

1. Good interpersonal, verbal and written communication skills.
2. Ability to work well with a diverse array of people, and students in particular.
3. Excellent problem-solving and troubleshooting skills.
4. Must be able to learn new skills and information quickly, and work well under pressure.
5. Demonstrated ability to work independently.
6. Basic skill with Microsoft Office programs (i.e. Word, Excel), email, google applications, and familiarity with database programs.
7. Basic math skills.
8. Valid California Driver's License and ability to drive a truck.
9. Able to manage a calendar and manage multiple medium-sized projects.
10. Basic knowledge of apartment policies, such as tenants’ rights, and other community oriented experience.
11. Familiarity with using Google Mail, Google Drive, and Google Sheets.
12. Ability to become thoroughly familiar with the buildings, major building systems, and most common maintenance issues.
13. At minimum, must have intermediate knowledge of key trades, electrical, plumbing, and HVAC systems.
14. Familiarity with working around HAZMAT as a technician, knowledge of proper safety measures for residents, and experience interfacing with HAZMAT vendors or willingness to undergo training.

ENTRY LEVEL EXPERIENCE / EDUCATION REQUIRED

1. Two years of college attendance or equivalent experience working in a college environment.
2. Two years experience performing basic-level maintenance for residential buildings.

PHYSICAL REQUIREMENTS

1. Ability to perform duties in a normal office environment and at BSC properties, both indoors and outdoors in all types of weather.
2. Ability to talk, listen, stoop, kneel, reach, sit, stand, move, walk on uneven terrain, observe and measure physical attributes of properties, distinguish shades of color, and engage in repetitive motions.
3. Ability to lift 60 pounds.
4. Ability to operate a computer keyboard, printer, copier, and telephone.

ADDITIONAL REQUIREMENTS

1. Willingness and ability to carry a mobile phone and respond to calls when away from the office environment (during regular working hours).
2. Desire to work with students in a student-controlled environment.

Term of Job: Indefinite

Expected Hours per Week: Full-Time, Exempt

Wage Range: 13 - 17

Hired by: Staff Hiring Committee

Supervised by: Maintenance Director

Working Conditions by: Employee Association Contract

On-site apartment and on-site parking at Rochdale offered

[Updated job description approved at Board #6 (04.10.2025)]