Director of Cooperative Experience - Revision history

Boardaa: /* Updated wordings under "Term of job" to make it consistent with all job descriptions /

2025-12-19T23:13:01Z

/* Updated wordings under "Term of job" to make it consistent with all job descriptions /

← Older revision		Revision as of 15:13, 19 December 2025
Line 125:		Line 125:
	'''Supervised by:''' Executive Director		'''Supervised by:''' Executive Director

	'''Working Conditions by:''' Employee Handbook		'''Working Conditions by:''' BSC Employee Handbook

	'''Revised:''' Fall 2023		'''Revised:''' Fall 2023

Boardaa: /* Updated job description with new job title */

2025-12-16T23:17:27Z

Updated job description with new job title

← Older revision		Revision as of 15:17, 16 December 2025
Line 1:		Line 1:
	'''General Job Description'''		'''General Job Description'''

	The Cooperative Experience ~~Manager~~ is responsible for strategic approaches to helping engender the best possible cooperative living environment in all 20 BSC units, enabling our members to learn, grow, and thrive as members of a member-owned cooperative, as people, and as students. Specifically, the Cooperative Experience ~~Manager~~ is responsible for supervising and supporting other Cooperative Experience staff with member health and safety, empowerment and anti-oppression, education and cultural transformation, emergency preparedness that centers disabled people, conflict mediation, unit-level managers support and collaboration, cooperative education and movement-building, accountability at all levels, member engagement in the democratically run cooperative, community building within and beyond the BSC, and relationships between the central-level and members, as well as with campus and community resources. They are also responsible for supporting member leadership in reforming member conduct policies and procedure, and ensuring that these systems complement robust informal conflict resolution resources. They work closely with member leadership, the Executive Director, and senior management in order to achieve overall organizational objectives. They must have the ability and desire to work with members in a member-controlled cooperative environment.		The Director of Cooperative Experience is responsible for strategic approaches to helping engender the best possible cooperative living environment in all 20 BSC units, enabling our members to learn, grow, and thrive as members of a member-owned cooperative, as people, and as students. Specifically, the Director of Cooperative Experience is responsible for supervising and supporting other Cooperative Experience staff with member health and safety, empowerment and anti-oppression, education and cultural transformation, emergency preparedness that centers disabled people, conflict mediation, unit-level managers support and collaboration, cooperative education and movement-building, accountability at all levels, member engagement in the democratically run cooperative, community building within and beyond the BSC, and relationships between the central-level and members, as well as with campus and community resources. They are also responsible for supporting member leadership in reforming member conduct policies and procedure, and ensuring that these systems complement robust informal conflict resolution resources. They work closely with member leadership, the Executive Director, and senior management in order to achieve overall organizational objectives. They must have the ability and desire to work with members in a member-controlled cooperative environment.

Boardaa: /* Added the word "Job" to footnote */

2025-12-09T21:43:54Z

Added the word "Job" to footnote:

← Older revision		Revision as of 13:43, 9 December 2025
Line 130:		Line 130:


	[''~~Title~~ change per Board #5 (12.04.2025)'']		[''Job title change per Board #5 (12.04.2025)'']

	[''Board approved 10/18/18.''] [''Board approved updates 5/6/21''] [''Board approved updates 5.20.22''] [''Board approved updates 10/05/23'']		[''Board approved 10/18/18.''] [''Board approved updates 5/6/21''] [''Board approved updates 5.20.22''] [''Board approved updates 10/05/23'']

	[[Category:Staff]] [[Category:Job Descriptions]] [[Category:Policy]]		[[Category:Staff]] [[Category:Job Descriptions]] [[Category:Policy]]

Boardaa: /* Added "Title change per Board #5 (12.04.2025)" at bottom of page */

2025-12-09T21:38:55Z

Added "Title change per Board #5 (12.04.2025)" at bottom of page

← Older revision		Revision as of 13:38, 9 December 2025
Line 129:		Line 129:
	'''Revised:''' Fall 2023		'''Revised:''' Fall 2023


			[''Title change per Board #5 (12.04.2025)'']

	[''Board approved 10/18/18.''] [''Board approved updates 5/6/21''] [''Board approved updates 5.20.22''] [''Board approved updates 10/05/23'']		[''Board approved 10/18/18.''] [''Board approved updates 5/6/21''] [''Board approved updates 5.20.22''] [''Board approved updates 10/05/23'']

	[[Category:Staff]] [[Category:Job Descriptions]] [[Category:Policy]]		[[Category:Staff]] [[Category:Job Descriptions]] [[Category:Policy]]

Boardaa: Boardaa moved page Cooperative Experience Manager to Director of Cooperative Experience: approved title change

2025-12-09T21:21:31Z

Boardaa moved page Cooperative Experience Manager to Director of Cooperative Experience: approved title change

← Older revision	Revision as of 13:21, 9 December 2025
(No difference)

Boardaa: /* Updated as per approval at board #1 (10.05.2023) */

2023-10-06T04:29:45Z

Updated as per approval at board #1 (10.05.2023)

← Older revision		Revision as of 20:29, 5 October 2023
Line 87:		Line 87:
	'''Entrance Level Experience/Education Required'''		'''Entrance Level Experience/Education Required'''

	:1. Bachelor’s degree or higher~~. Or~~ 4 years of experience navigating college/university student resources particularly in a residential setting and 4 years of progressively responsible management experience.		:1. Bachelor’s degree or higher and 4 years of experience navigating college/university student resources particularly in a residential setting and 4 years of progressively responsible management experience.
	:2. Experience organizing and leading trainings and familiarity with best practices in adult learning pedagogy.		:2. Experience organizing and leading trainings and familiarity with best practices in adult learning pedagogy.
	:3. Familiarity, in a work setting, with the many and complex issues faced by populations of college students, (e.g. mental health, substance abuse, and other health and wellness issues).		:3. Familiarity, in a work setting, with the many and complex issues faced by populations of college students, (e.g. mental health, substance abuse, and other health and wellness issues).
	:4. Familiarity with the special issues faced by, and the resources available to, students with a wide range of disabilities.		:4. Familiarity with the special issues faced by, and the resources available to, students with a wide range of disabilities.
	:5. At least four years of management and supervisory experience, including multiple professional staff and, preferably, also student employees.		:5. At least four years of upper-level management and supervisory experience, including multiple, full-time professional staff and, preferably, also student employees.


Line 127:		Line 127:
	'''Working Conditions by:''' Employee Handbook		'''Working Conditions by:''' Employee Handbook

	'''Revised:''' ~~Spring 2022~~		'''Revised:''' Fall 2023


	[''Board approved 10/18/18.''] [''Board approved ~~updated~~ 5/6/21''] [''Board approved ~~updated~~ 5.20.22]		[''Board approved 10/18/18.''] [''Board approved updates 5/6/21''] [''Board approved updates 5.20.22''] [''Board approved updates 10/05/23'']

	[[Category:Staff]] [[Category:Job Descriptions]] [[Category:Policy]]		[[Category:Staff]] [[Category:Job Descriptions]] [[Category:Policy]]

Boardaa at 01:03, 9 December 2022

2022-12-09T01:03:43Z

← Older revision		Revision as of 17:03, 8 December 2022
Line 127:		Line 127:
	'''Working Conditions by:''' Employee Handbook		'''Working Conditions by:''' Employee Handbook

	'''~~Updated~~:''' Spring 2022		'''Revised:''' Spring 2022

Boardaa at 21:02, 20 July 2022

2022-07-20T21:02:00Z

← Older revision		Revision as of 13:02, 20 July 2022
Line 130:		Line 130:


	[''Board approved 10/18/18.''] [''Board approved updated 5/6/21''] [''Board approved updated 5.20.55]		[''Board approved 10/18/18.''] [''Board approved updated 5/6/21''] [''Board approved updated 5.20.22]

	[[Category:Staff]] [[Category:Job Descriptions]] [[Category:Policy]]		[[Category:Staff]] [[Category:Job Descriptions]] [[Category:Policy]]

Boardaa: /* Updated job description as per board approval at board #4 (5.5.22) */

2022-05-21T00:18:39Z

Updated job description as per board approval at board #4 (5.5.22)

← Older revision		Revision as of 16:18, 20 May 2022
Line 20:		Line 20:
	::h. Otherwise work to support and strengthen unit operations and procedures coordinated by unit-level managers.		::h. Otherwise work to support and strengthen unit operations and procedures coordinated by unit-level managers.
	::i. Provide support in implementing Board-approved policies, guiding documents, organizational procedures, and member priorities in the units.		::i. Provide support in implementing Board-approved policies, guiding documents, organizational procedures, and member priorities in the units.
	:3. Ensure that ~~Member Resources~~ services and programs are effectively coordinated, regularly promoted, made available to all members, and responsive to members’ needs and desires within the context of limited resources consistent with a low-income-serving student housing cooperative.
			:3. Ensure that Cooperative Experience services and programs are effectively coordinated, regularly promoted, made available to all members, and responsive to members’ needs and desires within the context of limited resources consistent with a low-income-serving student housing cooperative.
	::a. These resources include but are not limited to: the BSC Emergency Grant, other financial and basic needs resources, health and wellness events and materials, conflict mediation, member advocacy, disabled access support, emergency services planning, party safety programs, member event planning, etc.		::a. These resources include but are not limited to: the BSC Emergency Grant, other financial and basic needs resources, health and wellness events and materials, conflict mediation, member advocacy, disabled access support, emergency services planning, party safety programs, member event planning, etc.
	::b. Ensures that the resources provided by the department are based on the needs and desires of the membership.		::b. Ensures that the resources provided by the department are based on the needs and desires of the membership.
	::c. Regularly evaluates and reports to the Board regarding the effectiveness of ~~Member Resources~~ services and provides suggestions for improvement.		::c. Regularly evaluates and reports to the Board regarding the effectiveness of Cooperative Experience services and provides suggestions for improvement.
	::d. Directly supervises the Member Resources Coordinator.		::d. Directly supervises the Member Resources Coordinator and the Member Education Coordinator.

	:4. Ensures that unit-level managers are adequately trained and supported in order to work towards effective unit-level management and cooperative self-governance:		:4. Ensures that unit-level managers are adequately trained and supported in order to work towards effective unit-level management and cooperative self-governance:
	::a. Maintains compliance with housing regulations by ensuring that unit-level management is trained on BSC, City of Berkeley, and other housing regulations.		::a. Maintains compliance with housing regulations by ensuring that unit-level management is trained on BSC, City of Berkeley, and other housing regulations.
Line 32:		Line 34:
	::e. Ensures that unit-level management is supported in creating a safe space at the unit-level, including conflict resolution, and that member concerns relating to discrimination and harassment are promptly addressed and resolved.		::e. Ensures that unit-level management is supported in creating a safe space at the unit-level, including conflict resolution, and that member concerns relating to discrimination and harassment are promptly addressed and resolved.
	::f. Directly supervises the professional Facilities Managers.		::f. Directly supervises the professional Facilities Managers.

	:5. Oversees and evaluates the effectiveness of BSC Education for members.		:5. Oversees and evaluates the effectiveness of BSC Education for members.
	::a. Be guided by the [https://policy.bsc.coop/index.php/VI.F._The_Member_Education_Framework \| Member Education Framework] and the [https://policy.bsc.coop/index.php/Anti-Oppression_Policy \| BSC’s Anti-Oppression Policy], and work with the Experience & Training Committee, Board, and other member leaders and staff to truly implement as well as build on these.		::a. Be guided by the [https://policy.bsc.coop/index.php/VI.F._The_Member_Education_Framework \| Member Education Framework] and the [https://policy.bsc.coop/index.php/Anti-Oppression_Policy \| BSC’s Anti-Oppression Policy], and work with the Experience & Training Committee, Board, and other member leaders and staff to truly implement as well as build on these.
Line 37:		Line 40:
	::c. Solicits feedback from unit-level managers and members and then works with Board, Cooperative Experience Department staff, and other liaisons to evaluate and improve New Member Orientations, Manager Training, and ongoing member education, in accordance with unit-level manager and general member feedback.		::c. Solicits feedback from unit-level managers and members and then works with Board, Cooperative Experience Department staff, and other liaisons to evaluate and improve New Member Orientations, Manager Training, and ongoing member education, in accordance with unit-level manager and general member feedback.
	::d. Actively participates in New Member Orientation and General Membership Meetings.		::d. Actively participates in New Member Orientation and General Membership Meetings.

	:6. Promotes and ensures empowerment, safety, wellness, and comfort in the BSC Community.		:6. Promotes and ensures empowerment, safety, wellness, and comfort in the BSC Community.
	::a. Works with members, unit-level managers, and other staff to critically gather experiences and suggestions in order to evaluate and improve education, support, resources, community, policy, and programs in the BSC.		::a. Works with members, unit-level managers, and other staff to critically gather experiences and suggestions in order to evaluate and improve education, support, resources, community, policy, and programs in the BSC.
	::b. Collaborates with members, unit-level managers, and staff on changes and initiatives meant to empower members from marginalized communities, promote anti-oppression broadly, and otherwise improve the cooperative experience for everyone.		::b. Collaborates with members, unit-level managers, and staff on changes and initiatives meant to empower members from marginalized communities, promote anti-oppression broadly, and otherwise improve the cooperative experience for everyone.
	::c. Strives to be accessible to all BSC members/managers and works to increase communication and visibility, (e.g. by potentially holding office hours, attending unit dinners/councils, attending monthly manager meetings, etc.).		::c. Strives to be accessible to all BSC members/managers and works to increase communication and visibility, (e.g. by potentially holding office hours, attending unit dinners/councils, attending monthly manager meetings, etc.).
	:7. Ensures the ~~conduct~~ process is carried out and identifies areas of improvement for the conduct policies and procedures and supports member leadership in reforming BSC member Conduct policies and procedures, regularly evaluates their effectiveness, and recommends improvements to the Experience & Training Committee.
	::a. Along with the Member Resources Coordinator, Conduct ~~Hearing Coordinator~~, and/or other staff, mediates/resolves member ~~concerns and grievances outside of the formal processes whenever possible~~.		:7. Ensures the Mediation and Conduct Committee Liaison process is carried out and identifies areas of improvement for the conduct policies and procedures and supports member leadership in reforming BSC member Conduct policies and procedures, regularly evaluates their effectiveness, and recommends improvements to the Experience & Training Committee.
	::b. Trains and directly supervises the ~~the~~ Conduct ~~Hearing Coordinator~~		::a. Along with the Member Education Coordinator, Member Resources Coordinator, Mediation and Conduct Committee Liaison, and/or other staff, mediates/resolves member conflicts using restorative practices when appropriate.
			::b. Trains and directly supervises the Mediation and Conduct Committee Liaison
	::c. Schedules and attends Appeals Committee meetings, providing institutional history and professional context and advice.		::c. Schedules and attends Appeals Committee meetings, providing institutional history and professional context and advice.
	::d. Ensures that appeal records are forwarded to the Conduct ~~Hearing Coordinator~~ for archiving and that appellants are notified of the outcome of their appeal.		::d. Ensures that appeal records are forwarded to the Mediation and Conduct Committee Liaison for archiving and that appellants are notified of the outcome of their appeal.
	:8. Supports low-income, Black, Indigenous, POC members, LGBTQ+, and other marginalized members. ~~Commits to and develops~~ anti-oppression education and programs.
			:8. Supports low-income, Black, Indigenous, POC members, LGBTQ+, and other marginalized members. Develops anti-oppression education and programs for BSC staff and members.
			::a. Serves as the primary liaison for Theme managers

	:9. Ensures organizational readiness in emergency planning and preparedness.		:9. Ensures organizational readiness in emergency planning and preparedness.
	::a. Develops staff and organization-wide emergency response plans that are well integrated with unit-level plans.		::a. Develops staff and organization-wide emergency response plans that are well integrated with unit-level plans.
	::b. Prioritize the needs and issues confronting people with various disabilities (e.g., needs for back-up power, nutrition, refrigeration, assistance, and mental health support)		::b. Prioritize the needs and issues confronting people with various disabilities (e.g., needs for back-up power, nutrition, refrigeration, assistance, and mental health support)
	::c. Coordinates with the City of Berkeley, UC, and outside experts as needed to ensure that the BSC has the necessary resources to enact our organizational plan and effectively coordinate with community resources.		::c. Coordinates with the City of Berkeley, UC, and outside experts as needed to ensure that the BSC has the necessary resources to enact our organizational plan and effectively coordinate with community resources.
	:10. Any other duties consistent with the mission of the BSC as they may be assigned from time to time by the Executive Director.		::d. Directs the Member Resources Coordinator, on appropriate unit-level emergency planning and preparedness
			::e. Trains unit-level managers on Emergency Preparedness Protocols

			:10. Supervises and directs recruitment and marketing activities and staff in accordance with the [https://docs.google.com/document/d/1-kF4g-IGL4n2vistjWyah62_KIbsFtuT3mTJql9kk8A/edit \| Recruitment Plan] and brings proposals to the External Affairs Committee that will strengthen the BSC’s recruiting and marketing plan.
			::a. Develop and/or maintain ties to UC programs and offices (e.g. CALSO, Disabled Student, EOP/AA, Re-Entry) and other area institutions that serve the BSC target membership demographic groups.
			::b. Coordinate recruitment activities with the Housing Department and other departments as necessary.

			:11. Any other duties consistent with the mission of the BSC as they may be assigned from time to time by the Executive Director.


Line 112:		Line 127:
	'''Working Conditions by:''' Employee Handbook		'''Working Conditions by:''' Employee Handbook

	'''Updated:''' Spring ~~2021~~		'''Updated:''' Spring 2022


	[''Board approved 10/18/18.''] [''Board approved updated 5/6/21'']		[''Board approved 10/18/18.''] [''Board approved updated 5/6/21''] [''Board approved updated 5.20.55]

	[[Category:Staff]] [[Category:Job Descriptions]] [[Category:Policy]]		[[Category:Staff]] [[Category:Job Descriptions]] [[Category:Policy]]

Ellie: add staff, policy, and job descriptions category

2021-09-10T09:26:38Z

add staff, policy, and job descriptions category

← Older revision		Revision as of 01:26, 10 September 2021
Line 115:		Line 115:


	[''Board approved 10/18/18.''] [''Board approved updated 5/6/21]		[''Board approved 10/18/18.''] [''Board approved updated 5/6/21'']

			[[Category:Staff]] [[Category:Job Descriptions]] [[Category:Policy]]